I've forgotten my card

If you arrive at a Charge Your Car charge point and realise you have forgotten your RFID card, you have several options:

  • Use your smartphone app to start and stop a session. You can download the app for your iPhone here, and for your android phone here.  You will find instructions on how to stop and start sessions here

  • Use the automated PAYG IVR phone service to start and stop a session.
    N.B. There may be an additional charge for this; listen to the automated voice for details.

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