The charge for the automated phone line is higher

The IVR PAYG phone line is a universal access method for drivers not registered on the Charge Your Car network.  This service incurs a cost to run and therefore the fee for using it is higher than other access methods. 

The cost of the IVR is usually a flat rate of £3.50, plus any tariff added by the charge point owner, but may be more.  Please listen carefully to the voice prompts, as this will tell you how much then charge will be.  The cost which is payable by credit or debit card, by following the automated voice prompts on the phone.

The number to call to use the IVR service is 01912 605625

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request